ScooterBug
Guest Renter Policies
Credit Cards:
ScooterBug Inc. accepts most major credit cards (Visa, MasterCard,
Discover, & AmEx) as credit identification and
payment at the time of reservation and rental.
Payment Terms: Credit cards do not get charged until a renter
pick-ups equipment, except in the cases of Cancellation (see Cancellation
Policy) or if a renter fails to ÒCancelÓ their reservation prior to
delivery. The full amount of the rental is charged at the time of pick-up.
Any over charges or late fees are the responsibility of the renter and would be
charged once the equipment is returned.
Cancelation:
A renter may cancel their reservation 48 hours prior to delivery at no cost to
the Renter. In the event Renter cancels this order after 48 hours from the
reserved rental period, Renter will be charged a cancellation fee of $30.00 per
rental device. The Renter will be charged the
full rental amount should they fail to cancel the reservation prior to
delivery. Reservations may be canceled online at www.scooterbugmobilityrentals.com
or by calling 1-800-726-8284.
Liability: The Renter is liable or responsible for the loss of or damage to
any property, equipment left, lost, damaged, stolen, stored or transported by
Renter, its agents, servants, or employees, or any other person on the scooter,
either before or after the return thereof to ScooterBug Inc..
Renter assumes all risk of such loss or damage and waives all claims against ScooterBug Inc. by reason thereof and Renter agrees to hold
ScooterBug Inc. harmless from and to defend and
indemnify ScooterBug Inc. against all claims based
upon or arising out of such loss or damage. Renter assumes all risk and
liability for any loss, damage or injury, including death, to persons or
property of Renter or others arising out of the use, operation or driving of
the rental equipment. If the Renter chooses to decline the damage waiver
the Renter will reimburse ScooterBug Inc. for the
full cost of replacement upon demand for any damage, loss, theft, or
destruction of the rental equipment. The Renter understands and authorizes that
ScooterBug Inc. will charge the credit card used for
any repair costs or the replacement costs of the rental equipment. Damage
waiver does not cover equipment that is lost or stolen.
ScooterBug Inc. assumes no liability or responsibility for any acts or
omissions of Renter or of Renters agents, servants, or employees.
Delivery Schedule:
Your selected delivery time must be a minimum of TWO (2) Hours beyond the time
when you book your reservation. The earliest delivery time for ALL
reservations made between 7 PM and 11:59 PM (EST) will be 10 AM the next
day. The earliest delivery time for reservations made between Midnight
(12:00 AM) and 8 AM (EST) is 10 AM on the same day.
Service
Calls : In the
event that ScooterBug has to dispatch a driver to do
a service call for the renter due to operator error, the renter will be charged
a fee of $30 during the hours of 8am-7pm and $50 during the hours of 7:01pm and
7:59am. If the service call is due to equipment failure then the renter will
not be charged a service fee.
Damage Waiver Terms and Conditions:
The optional damage waiver is not an insurance
policy. The waiver covers only damage to the equipment up to the amount of $500.
Any damage that exceeds this amount will be charged directly to the renter. The
renter is not responsible for minor wear and tear damage such as paint scuffs
or scratches. Should the renter decline the damage waiver, then
he/she would be responsible for all damage that may occur to the rental
equipment.
Renter Age:
All guest renters must be 18 years or older to rent equipment.
Renter Weight:
A renter must provide ScooterBug, Inc. with an
accurate representation of their weight prior to completion of their
reservation. Weight must not exceed rental equipment weight limitations. For
more information on specific weight limitations, please refer to the ÒEquipment
InformationÓ pages by clicking on the images found on the Reservation Page or
by clicking on the following product links: Scooter Info Wheelchair Info Stroller Info